Catch struggling students before they disappear.
Faculty raise a concern in one click. Advisors see the full student story, open a case, and every action gets tracked with a complete audit trail. Alerts, cases, notes, and outcomes all live inside the same platform where scheduling and outreach already happen.
27%improvement in student retention at participating institutions
Students rarely announce that they are struggling.
Faculty notice, but the form lives in a tool nobody checks. Counseling gets an email that gets buried. The registrar has a flag that never reaches advising. By the time someone actually talks to the student, the semester is already lost. Most early alert tools in higher ed are standalone products that sit outside the platform where your team does its real work.
Everything retention needs, connected.
LMS-Triggered Alerts
Canvas, Blackboard, Moodle, and D2L activity feeds power automatic flags on attendance, grades, and engagement drops. Alerts fire against the full student record, not a blank profile.
One-Click Faculty Flagging
Faculty raise a concern from the student profile in seconds. No separate login, no long form, no wondering whether someone will see it. The alert routes to the right advisor the moment it is submitted.
Student Self-Referral
Students can flag themselves when they need help. Configurable intake forms meet them at the right moment, and every submission opens a case on a real advisor caseload.
Proactive Alerts
Configurable rules watch attendance patterns, grade trajectories, missed appointments, and milestone slippage. Risk surfaces before midterms, not after.
Case Management with Audit Trail
Every case carries severity, assignment, resolution reasons, and a full change history. Soft deletes preserve the record for compliance, and cases link back to the meetings and alerts that created them.
Coordinated-Care Case Notes
Timestamped notes, labels, document attachments, and threaded comments let multiple offices contribute to the same case. Advising, tutoring, financial aid, and counseling all work from the same file.
Student Success Scoring
Composite scores combine LMS engagement, attendance, milestone completion, and advising touchpoints into a single signal advisors can sort on. The students who need a call this week, ranked.
Alert-Triggered Automation
An alert can assign a cohort, start a drip campaign, or open a milestone the moment it is raised. Intervention does not wait for a human to remember the next step.
- Canvas
- Blackboard
- Moodle
- D2L Brightspace
- Ellucian Banner
- PeopleSoft
Flag, route, act, all in one tracked pipeline.
A faculty member flags a student. The alert routes to the right advisor with the full academic history attached. The advisor opens a case, adds notes, assigns a task, and kicks off a drip campaign, all without leaving the platform. Every change lands on the audit trail so leadership can see exactly what happened and when.
- Alerts route by program, caseload, or custom rules
- Cases pull in meetings, notes, and documents automatically
- Full change history on every case, note, and assignment
- 89% case-resolution rate at participating institutions
- 1.2-day average response time on new alerts
From flag to resolution in three steps.
- 1
Connect
Plug in your LMS and configure alert forms for each department. Set faculty flagging workflows and thresholds for automatic triggers on attendance, grades, and engagement.
- 2
Alert
The system flags students automatically from LMS activity. Faculty raise manual alerts in one click. Students self-refer through intake forms. Each alert routes to the right advisor with the full student record attached.
- 3
Resolve
Advisors open a case, coordinate with tutoring and counseling in shared notes, assign tasks, and track the intervention to outcome. Every step lands on the audit trail.
Every alert carries the full student story.
Retain does not live in a silo. An alert fires with the conversation history from Engage, the cohort and drip context from Support, and the outreach record from Communications already attached. When the case resolves, the outcome lands on the Report dashboard without anyone exporting a spreadsheet. This is what coordinated care actually looks like.
- EngageEvery case links back to the meetings that created it, so advisors never lose context
- ReportResolved cases, alert response times, and intervention outcomes land on the dashboard automatically
“We pulled data over a period of time on all of our students that came to tutoring and what they got in grades. What we were able to determine was that three tutoring visits made an impact. Not two, not four, but three.”
Whether you’re a CIO consolidating systems, a Vice Chancellor driving student success, or an advisor supporting hundreds of students,
ConexED was built for you.
See What It Looks Like When It All Works Together.
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