ConexED is deeply committed to promoting diversity, equity, and inclusion across all aspects of our work. Founded, owned, and operated by Tracy Gorham, a woman dedicated to educational accessibility, we recognize the importance of representing and supporting diverse voices in both our team and the solutions we provide. Our mission is to create accessible, equitable technology that breaks down barriers to education, ensuring every student—regardless of background, ability, or circumstance—has access to the support they need to succeed.
We believe that fostering an inclusive culture not only strengthens our organization but also enhances our capacity to serve institutions and students. This commitment to equity extends to our hiring practices, partnerships, and product development, as we continually strive to build a company that reflects the diversity of the communities we serve.
Our core values of inclusivity, respect, and accessibility drive us to create solutions that empower institutions to support students equitably, with tools designed to meet the unique needs of underserved and marginalized populations. At ConexED, we work every day to uphold our commitment to diversity, equity, and inclusion, both within our team and in our impact on the educational landscape.
ConexED’s mission is to make higher education accessible, equitable, and inclusive for all students by developing a platform that breaks down barriers to student support and engagement. ConexED prioritizes accessibility in its design and functionality to ensure that students of all backgrounds and abilities can connect with advisors, faculty, and resources seamlessly.
Inclusive Technology Design: ConexED is built with a commitment to web accessibility standards, including WCAG (Web Content Accessibility Guidelines), to ensure usability for students with disabilities. The platform incorporates features such as screen reader compatibility, keyboard navigability, and high-contrast options to accommodate students with diverse needs.
Equal Access to Support Services: ConexED’s platform provides virtual meeting spaces, secure messaging, and self-service scheduling options that make it easy for all students—whether remote, on-campus, or with mobility challenges—to access essential support services. By offering multiple communication channels, including video, chat, and SMS, ConexED ensures that students can choose the method that best meets their needs.
Commitment to Continuous Improvement: ConexED continuously evaluates and updates its platform based on user feedback and accessibility best practices. The company’s focus on accessibility goes beyond compliance; it’s about creating an inclusive environment that evolves alongside the needs of students and institutions.
Training and Support for Institutions: ConexED provides training and resources to help institutions use the platform in ways that foster accessibility and inclusivity. By educating institutional partners on accessible practices within the platform, ConexED ensures that its tools are used to maximize support for all students, regardless of their circumstances.
ConexED’s mission centers on leveling the playing field in education by designing solutions that are accessible to everyone, empowering institutions to build a supportive and inclusive campus environment that drives student success.
ConexED’s Voluntary Product Accessibility Template (VPAT) details our compliance with ADA and Section 508, offering transparency and assurance to institutions aiming to meet and exceed regulatory standards. Our accessibility features and practices make ConexED a reliable partner for institutions committed to inclusivity and equitable access to digital resources.
Please find the VPAT pdf document located here:
ConexED’s mission regarding WCAG compliance is to ensure equitable access to education technology for all users by rigorously aligning our platform with WCAG 2.1 Level AA standards. We are dedicated to fostering an inclusive digital environment that meets the diverse needs of students, faculty, and staff, prioritizing continuous accessibility enhancements and proactive adjustments based on user feedback and evolving accessibility standards. Through our commitment to WCAG and broader accessibility practices, ConexED aims to empower all individuals to engage fully in their educational experiences, regardless of ability or background.
ConexED is dedicated to upholding the highest standards of data privacy and security, including compliance with HIPAA regulations, to ensure the protection of all sensitive information shared within our platform. While primarily designed to support educational institutions, ConexED recognizes the importance of HIPAA compliance for handling any health-related information that may be part of advising or support services. We have built our technology to meet HIPAA standards, providing a secure environment that aligns with regulatory requirements and industry best practices.
Our platform employs end-to-end encryption for data both in transit and at rest, safeguarding all interactions and records from unauthorized access. ConexED also utilizes role-based access controls (RBAC) to restrict data access based on user roles, ensuring that only authorized personnel can view sensitive information. This approach upholds HIPAA’s “minimum necessary” standard by limiting access according to each user’s specific responsibilities, supporting data privacy and integrity.
ConexED includes robust audit logging and monitoring features, tracking all access to and interactions with student records to maintain transparency and accountability. Although not a traditional healthcare provider, ConexED is committed to HIPAA compliance and partners with institutions to uphold their privacy policies, delivering a platform that prioritizes secure, compliant, and reliable data management.
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