We recognize the distinctive needs of higher education, and our college CRM software is purpose-built to cater to those requirements. Our out-of-the-box solution will track and analyze student activities and behaviors. High-touch engagement with prospective and current students effectively fosters collaboration across campus departments. Our CRM provides a unified platform to streamline operations and enhance student success in the unique context of higher education.
Through the use of our Social Media integration, Student Success Scores, Activity Tracking and Key Performance Indicators you can ensure your students are receiving the right information in a timely and appropriate fashion.
With the fully personalized Student Dashboard, your students have access to everything they need—appointment scheduling, milestones, reminders, resources, support, and more.
With advanced data reporting and analytics, you have the tools you need to better understand what works and what doesn’t so you can improve your students’ education experience.
While running an educational institution shares similarities with running any other business, there are key elements that require a special kind of approach that the traditional CRMs you’ll find out there simply can’t provide.
Make sure every communication is timely and appropriate.
Get more connection with less effort with notifications you can customize.
Leverage one of the most powerful tools for tracking and engaging with students.
Student success scoring is the new way to track student progress.
Create convenience for students and staff by having all information in one place.
Keep students engaged and encouraged with actionable milestones.
Send notifications that students will actually see.
Explore our case studies to see how colleges like yours have transformed student engagement and success using ConexED's college CRM software.
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Our dynamic approach is designed to enhance team performance and drive student success. By fostering collaboration, adaptability, and continuous improvement, this innovative methodology empowers teams to adopt the ConexED platform campus-wide. Embracing the Agile Onboarding approach unleashes team potential, streamlines operations, and ensures an engaging and successful implementation experience for every institution.
After purchasing ConexED, you have the option for a remote or on-site implementation. We will assign an Implementation Specialist to work with you to determine the best plan for your college and department. Each department will be trained separately to ensure that the Dynamic Scheduler is set up to meet their specific needs.
We are constantly working to make our college CRM software better. Our development team operates on two-week sprints, pushing out new features, bug fixes, and new solutions every two weeks. This timeline is unheard of in the EdTech industry, as most updates and releases come out as infrequently as every 6 to 12 months. We also connect each institution with a personalized Account Manager, who you can access anytime.
ConexED appreciates and graciously integrates partner feedback. We know we aren’t the ones using ConexED—so to make the best and most helpful product possible, we’re all ears and open to tough feedback.
With student dashboards, milestones, and notifications that are fully customizable, ConexED’s higher ed CRM platform is designed so you can make it your own and offer personalized experiences for each student who signs up.
ConexED is designed to work for you so you can spend more time doing the things that matter. Create Milestone and Notification templates based on different departments and cohorts so tasks that may have taken hours can be shortened to a matter of seconds with a click of a button.
Your student files are safe when you store them within our CRM platform. Plus, staff and students alike can feel good knowing our eSignature tool is federally backed by the Department of Education, making online signatures safer and more reliable than ever before.
Tired of trying to guess what students need and how to provide it? We are too. That’s why we created the College Relationship Manager—a module designed to give your students more.
A Higher Education CRM (Customer Relationship Management) is a software system designed specifically for colleges and other higher ed institutions to manage and nurture relationships with students, prospective students and staff. Similar to a CRM for business/commercial use, it stores and manages data and provides insights about each “customer”—which, in the case of higher education, means students!
The main purpose of higher education CRM software is to provide staff and faculty with a deeper, fuller picture of each student—to facilitate better student engagement, satisfaction, and success. All while making the jobs of staff and faculty easier and more efficient. Student CRM systems can track prospective students; manage information, files, and activity related to current students; automate student communications and notifications; and provide analytics and insight into student engagement and success, among other things.
CRM stands for Customer Relationship Management. In the case of education, the “Customer” is actually the student. At ConexED, our “CRM” stands for College Relationship Manager.
There are several benefits to higher education CRM systems for colleges:
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