Student Experience
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I had a transfer student who used our self-service appointment scheduling system in Cranium Café by ConexED to book her counseling appointment on a Saturday night. That Wednesday, I was meeting with her for the scheduled appointment and I was able to provide her with the needed Prerequisite Validation Form for CHEM 2B for SPRING 2022. Not only was she able to register in time to take the course for the 2nd 9 weeks of the semester, but she received valuable and time-sensitive transfer information that she needed to apply to SDSU’s nursing program. The student mentioned how easy it was to schedule the appointment and how quickly she received the needed help. She was very grateful for the assistance, information, and efficiency.

‍Staff Experience
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I had another student who came to the online counseling drop-in times in  Cranium Café for counseling a week after the start of the SPRING 2022 semester. She was attending Sacramento State pursuing her bachelor’s in Kinesiology and needed an anatomy course. Due to prompt assistance, she got the required assessment test scores inputted into our system, obtained an add code for the period, and successfully registered for an 18-week BIOL 4 (Human Anatomy) course at Barstow Community College.

‍Tanesha Young (She/Her/Ella)
Dean of Counseling and Student Success
Barstow Community College