Appointment Scheduling System for Higher Education
ConexED cloud-based higher education appointment scheduling software is designed for seamless coordination of appointments held virtually, by phone, or on campus.
Scalable and Adaptable to All the Ways Students Access Support
Use the appointment scheduling software for one-to-one and group meetings, large virtual or on-campus events, equipment reservations, and more. Built for all the ways students access support, the ConexED scheduler is built for the needs of higher education institutions, responsive on any device and adaptable to every student service process. The scheduling system’s unlimited custom locations and reason codes allow you to scale your services in every department of your higher education institution.
School Faculty/Staff and Front Desk Agents can schedule appointments for themselves and for others and can manage their appointments via their ConexED calendar or via a fully synced, real-time calendar integration with Google and Office 365.
Students can self-schedule using a direct link or by clicking the Schedule Meeting button on a ConexED user’s Card. Custom meeting durations and end-of-meeting buffers allow you to accommodate student needs and staff office hours while maximizing appointment availability.
One Integrated System Creates Safe Pathways and Increased Engagement
Students and staff will appreciate the safety provided by ConexED scheduler and virtual meeting integration that generates a unique URL for each appointment. The SAML2 Single Sign On and OAuth 2.0 guest registration options ensure authentication and authorization of every login and use of the scheduler. Your staff will never be confronted by an uninvited attendee.
The scheduler and virtual meeting integration also grants staff access to Appointment Details right inside the virtual space. Like a digital folder, the synced Appointment Details enable school staff to document a student’s visit realtime and to view past meeting notes, the Intake Form, and send a Staff Review Form with the next steps for keeping the student on track. Note privacy-level options further enforce the safety and security of the FERPA, HIPAA, and ADA compliant ConexED cloud-based platform.
Automated SMS for Streamlined, Student-Centered Support
Forget the painful days of emailing back and forth to coordinate. Automated email and SMS reminders keep students and staff connected and on schedule. From the event registration confirmation and SMS appointment reminder to the Survey and Staff Review Form emails and no-show and cancellation templates, you can take control of your messaging to students.
Customizing the communication templates is optional, but the available shortcodes and conditional statements, visual and html editors, and moderator messages for each type of meeting allow you to fine tune and personalize your student service communications as much or as little as you need.
Comprehensive Reporting for Data-Driven Decisions and State Funding
With our unified online and on-campus appointment scheduler, you will capture every data point needed for understanding the student experience. The scheduler’s custom reason codes with the student information from the SIS, LMS, and SSO integrations provide school administrators the whole picture and 21 different reports to analyze it.
Business Intelligence visualizations additionally help schools conduct program assessments and staff their student services for operational excellence. ConexED’s higher education scheduling system captures essential information for data-driven decisions and for demonstrating fulfillment of state funding requirements.
Interested in learning more about ConexED’s cloud-based higher education appointment scheduling software? See ConexED in action by requesting a demo.
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