Cayuga and ConexED partner to provide better COVID testing resources – November Blog Post

Cayuga and ConexED Partner to Provide Better COVID Testing Resources

This fall, ConexED teamed up with Cayuga Community College in New York to streamline key processes within their reopening plan. By engaging ConexED’s enterprise academic communication system as part of their required COVID-19 surveillance testing, Cayuga simplified labor-intensive tracking and scheduling practices, allowing them to re-open with even greater confidence. This Cayuga and ConexED relationship meant ConexED became an integral part of this routine on-campus precaution.  The ConexED team is honored by this opportunity.

Cayuga Community College implemented surveillance testing to monitor baseline infection rates, identify presymptomatic and asymptomatic cases, stay ahead of outbreaks, and potentially identify superspreaders. 

Prior to implementing and launching the ConexED enterprise software, Cayuga students and staff surveillance testing appointments were set up one-at-a-time by Cayuga staff. This was a labor intensive process in which a staff member had to look up individual student and staff schedules, identify possible available testing times when everyone was available, and then send separate notifications in another system. 


With ConexED, students and staff now self-register for surveillance testing through the workshop registration link accessible through an email invitation. After a Cayuga staff member or student registers for a testing appointment time slot, they automatically receive a confirmation email which contains specific directions to their chosen office location.

By using the ConexED Classroom Webinar Registration features, Cayuga Community College now schedules eighteen different DAILY, 30-minute workshops in two different on-ground locations, Auburn and Fulton. These appointments are created using our ConexED, “Schedule Classroom Meeting” function.  Each time slot is limited to 10 registrants, matching their testing capacity for each time slot.


Cayuga uses appointment registration features and information to print reports and make decisions. When signing-up, the student/staff member completes the registration form.  The registration form asks important questions, such as, “How many days a week are you on campus?”  This registration form also provides important pre-testing tips i.e., no food or drink xx minutes before the appointment.

Since, different nurses/staff work at the testing facilities throughout the day, the Group Manager for ConexED downloads the registered  staff and students for each time slot as a .pdf which is then shared with those onsite during the day. In this way, those administering the COVID-19 tests know whom to expect during each half hour time slot.

See ConexED in Action

If your institution hasn’t yet started using ConexED, submit the form below to request a demo. We’ll show you how these and other features will help you deliver high-quality student services and instruction online.